Any customer may cancel their order by notifying us either by telephone or e-mail and receive a full refund. If the order has already been dispatched we will refund the money minus the cost of any carriage and handling fees, after we have received the goods back to our warehouse. There will be no cancellation fees provided that we are informed of the customer's intention to cancel within 7 days of receiving delivery of the goods, the goods are returned to us in good condition, and in the original packaging. Any goods returned after this period will be only at our discretion and will incur a 25% restocking charge to cover delivery, collection and handling.


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